I am a current member, so do I need to re-enrol?
YES. At the end of 2022, the membership is reset in the UMAS membership system. All members need to log in to re-enrol and confirm or amend their membership details for 2023.
Do I retain my previous membership number?
YES. You retain your member number forever. Even if you have previously been a member and not re-enrolled for a year or more your member number is reserved for you.
If you attended U3A during 2021 or 2022 your membership number is printed on the reverse side of your membership badge.
What do I do if I have forgotten my UMAS password?
It’s easy, just go to our help guide at: https://u3awonthaggi.org.au/wp-content/uploads/2021/01/how-to-reset-umas-password.pdf
Where can I find course information?
https://u3awonthaggi.org.au/courses-activities/ or from U3A Wonthaggi’s 2022 Spring Newsletter.
When can I enrol?
2022 enrolments are now closed. 2023 enrolments will open on Monday 28th November 2022 from 9.00am once course details are finalised. We encourage early enrolment as there is a higher chance you will be able to enrol in the course/s of your choice.
How can I enrol?
Enrolments can be performed online or by telephone. See https://u3awonthaggi.org.au/memberships/
Or phone 0493 471 254 These are U3A Wonthaggi’s preferred enrolment options.
Alternatively, you can complete and submit a form and submit it by mail to U3A Wonthaggi PO Box 467 Wonthaggi Vic 3995.
How will U3A manage courses that are expected to be oversubscribed?
A number of courses will initially have all enrolling members wait listed. These courses are those that are expected to be over-subscribed. Members will be advised if they are accepted into these courses.
Will I be automatically enrolled in courses/activities?
Apart from identified wait listed courses most members are expected to be accepted into the courses they select when they enrol for 2023.
When do I pay my membership fee?
Once you have selected a course or activity a Membership fee will be charged which will show in your Cart and on your invoice. It is recommended that you use Billpay to do this as indicated on your invoice. Please include your membership number and/or your name.
How will I know if I am accepted into a wait listed course?
Members will receive an email identifying the courses in which they have been accepted or waitlisted.
Will I receive a new member’s badge?
Renewing members: NO. Please retain the badge, lanyard and plastic pouch issued in 2022. If you require a replacement badge, email to firstname.lastname@example.org
New members: YES. Your tutor/ facilitator will distribute membership badges at the start of each course or activity.
Can I include more than one emergency contact?
We request a single emergency contact only.
Who can I contact if I have a query?
Phone: 0493 471 254
Email for course enquiries: email@example.com
Email for membership enquiries: firstname.lastname@example.org
Email for all other enquiries: email@example.com